Back-Roller Plus
Single bag
5-Year Warranty
ORTLIEB Manufacturer's Warranty for End Customers – 5 Years
This voluntary manufacturer's warranty ("Warranty") grants additional rights and does not affect the statutory warranty rights against the seller. The exercise of statutory rights is free of charge and independent of this Warranty.
Warrantor is ORTLIEB Sportartikel GmbH, Rainstraße 6, 91560 Heilsbronn, Germany ("ORTLIEB"), email: customerservice@ortlieb.de.
1. Subject matter and scope of the Warranty
ORTLIEB warrants that the product is free from material and workmanship defects under normal use. The Warranty applies worldwide to ORTLIEB products purchased from authorized retailers or online dealers or directly from the ORTLIEB web shop. It is limited to the first purchaser and is not transferable.
2. Warranty period
The warranty period is 5 years from the date of first purchase from a retailer or online dealer or directly from ORTLIEB by the end customer. The end customer is the customer who first purchased the ORTLIEB product for their own use — not for resale — from a retailer or online dealer or directly from the ORTLIEB web shop. The invoice or delivery date of the first purchase is decisive. Proof is provided exclusively by the purchase receipt or invoice. A repair or replacement does not extend or renew the warranty period; the date of the first delivery remains decisive.
3. Scope of warranty performance
In the event of a warranty claim, ORTLIEB will, free of charge:
- repair the product itself; or
- replace the product with an equivalent product if repair is impossible or uneconomical.
No further claims arise from this Warranty. Statutory claims remain unaffected.
4. Exclusions
The Warranty does not cover in particular:
- normal wear and age-related changes (e.g., wear of surfaces, zippers, buckles),
- damage resulting from improper use, overloading, or failure to observe assembly/care instructions,
- damage due to third-party interventions, modifications, or the use of non-approved spare parts/accessories,
- damage due to improper transport, storage, cleaning, or care,
- chafing marks, holes, and tears caused by the user's own fault.
These exclusions apply exclusively to this Warranty. Statutory rights for defects remain unaffected.
5. Making a warranty claim
The first point of contact in warranty cases is generally the retailer or online dealer with whom the purchase contract was concluded. A direct claim to ORTLIEB is possible at any time and is not dependent on prior involvement of the dealer. To make a claim, please provide:
- a brief description of the defect and, if possible, meaningful photos,
- the product designation (and any identification/serial information),
- a copy of the proof of purchase (invoice/delivery note showing the date of first delivery),
- your sender/contact details for queries and return shipment.
ORTLIEB will confirm receipt and inform you about the further process. Processing will take place within a reasonable period after receipt of the complete documents. Contact for warranty processing: customerservice@ortlieb.de
6. Transport and shipping costs
Within the European Union, ORTLIEB bears the reasonable outbound and return shipping costs of the warranty processing. Outside the EU, ORTLIEB will assume the costs upon prior written approval. Please contact us before dispatch and await the return instructions. Unapproved chargeable express or special services will not be reimbursed.
7. Applicable law
This Warranty is governed by the law of the Federal Republic of Germany. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected.
As of: September 2026
For every order over €120, we protect 1 m² of rainforest. Learn more about why and how it works here.
The Back-Roller Plus is more than just a rear pannier. It's the original, reimagined and perfected to meet all your requirements. Made from waterproof, durable fabric, it not only protects against moisture but also against dust and dirt - no matter what adventure you choose. The waterproof outer pocket with a roll-top closure keeps smaller contents dry and safe yet easily accessible. Thanks to the side reflector, you'll be visible even in poor lighting conditions. And with the Quick-Lock mounting system, the durable rear pannier can be effortlessly attached to and removed from the bicycle. The organizer inside allows for orderly storage of your belongings. And when you're not on the bike, you can conveniently transport the Back-Roller Plus with the shoulder carrying strap. Whether in everyday life or on extended bike tours, the sustainably produced Back-Roller Plus, made in Germany is ready for your next adventure!
Height
42 cm
Width
32 cm
Depth
17 cm
Volume
23 L
Load
12.5 kg
Weight
910 g
SKU
F5213
Waterproof
Yes ()
IP Ratings
The IP rating is an international standard that indicates how well a product is protected against dust and water.
The Back-Roller Plus meets the IP64 protection rating:
All protection ratings at a glance
IP67
The product is dust-tight and protected against temporary immersion (up to 1 m for 30 min.).
IP64
The product is dust-tight and protected against splashing water from all directions.
IP54
The product is dust-protected and protected against splashing water from all directions.
IP53
The product is dust-protected and protected against spraying water up to 60° from vertical.
Material
PU-coated Cordura (ps36c)
Mounting System
Quick-Lock2.2
ORTLIEB Sportartikel GmbH
Rainstraße 6
91560 Heilsbronn
Germany
deinservice@ortlieb.com
Frequently Asked Questions
How do the different Back-Roller models differ?
What is the difference between Back-Roller and Sport-Roller?
How is the the Back-Roller Plus mounted on the luggage rack?
Is the Back-Roller Plus waterproof?
The Back-Roller Plus is waterproof according to protection class IP64. This rating indicates:
The product is dust-tight and protected against splashing water from all directions.
Does the Back-Roller Plus fit my luggage rack?
Where is the Back-Roller Plus manufactured?
Is the Back-Roller Plus worth the price?
How robust is the Back-Roller Plus?
How long is my warranty?
Our mounting systems compared
The Quick-Lock mounting systems on ORTLIEB bike bags allow the bags to be attached to bike racks quickly and securely. They are also known as self-locking mounting systems, because bike bags equipped with this system can be hooked onto the rack easily and securely. All mounting components are very easy to replace in the event of damage.
Mounting system
Mounting system
Mounting system
Feature
Maximum payload
Compatible racks
Compatible tube diameters
More features
Lockable
One-handed operation possible
Mounting components
Anti-scratch coating
All individual parts available as spare parts
