Repair

Your beloved ORTLIEB bag has a hole, tear or other damage?

Your options for a repair

Send the product by post

Fill out our online form and send in your product for repair.

Open repair form

Locally at your ORTLIEB dealer

Bring your product to one of our specially trained service dealers and have it repaired on site.

Find a service dealer

Repair it yourself

With our YouTube tutorials and the replacement parts in our online store, you can repair many products yourself.

Open YouTube playlist

Complaints during the warranty period

If your product is still within the warranty period, please send your product in as a complaint.

To the complaints page

Submitting ORTLIEB products

How does it work?

You can easily send your ORTLIEB product in for repair using our form. Simply select your product and mark the affected area. After entering your personal details, you will receive a GLS label that you can use to conveniently send in your product.

Do you have any questions about repairs?

Feel free to take a look at our FAQ or contact us directly via our contact page.